When the delivery of presents goes wrong and Grandpa Noël gets in trouble, siblings Jules and Noor must work together to save Christmas. Can they do it?

Santa's one job? Deliver presents. But as Jules takes the reins from his Grandpa Noël, he receives a young girl's letter with a special holiday wish.

When his grandfather suddenly falls ill, holiday-hating Jules learns of his family's magical legacy and realizes he's the only hope to save Christmas.